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Dealing Desk Hotline

(603)-2181 8848

Frequently Asked Questions (FAQs)

The following is a list of common questions asked by traders.

Can I transfer an existing account to your company?

If you have a trading account with Oriental Pacific Futures, you can transfer your position from another brokerage firm to us. To do this, you will need to write an authorization letter to your current brokerage firm requesting to transfer your position to us.

What are your commission rates?

Our commission rates vary according to trading volume and the type of trading service you require i.e. dealer-assisted or self-trading. Rest assured that our rates are among the most competitive rates around. Contact us or use the custom rate quote form to request for our rates based on your trading volume.

What type of account can I open?

You can open either an institutional account or a retail account.

Which account should I choose – Institutional Account or Retail Account?

If you are an individual trader (or co-joint with another individual i.e. husband/wife), then you should select Retail Account.

If you are trading on behalf of a legally-registered entity, then Institutional Account is for you.

How do I open an account?

To open an account, acquire and fill up all the information required in the Retail/Corporate Client Information Sheet and Client Agreements. Documents required for:

Retail

  • A photocopy of I/C or Certified True Copy of passport (non local Malaysian) front and back.
  • Latest 3 months bank statement; or pay slip; or EA form.

Corporate

  • Certified True Copy of Memorandum & Articles of Association & Form 9/Constitution.
  • Certified True Copy of latest Form 44/49/Statement of Particular.
  • Certified True Copy of latest Form 24/Annual Return.
  • Board of Directors’ resolution authorizing the opening of this account and naming the persons authorized to operate this account and their specimen signature.
  • Latest front page of bank statement.

Please click here and follow the procedures.

How long does it take to open an account?

Once we receive all of the required documents, we shall process your application and get your account opened within 2 business day.

What is the minimum initial deposit required to open an account?

Minimum initial deposit is according to the requirement set by the exchange of each product updated from time to time (refer to the list). However, once you have opened a trading account with us, we recommend an initial deposit of RM 10,000 for BMD products. However, if you wish to open an account for lesser amount, you may do so by informing our dealers and quoting your account code. To contact our dealers, call (603)-21818848.

What happen next after I have opened an account?

Once your account opening process is finalized, we will provide you with a Trading Account Code which you must quote in all your transaction with us. You can now deposit the required sum for your trading into your trading account. Each deposit of fund must have proof of transaction for example bank-in slips. Send this to us by email (to your assigned CMSR) or fax at 03-21817861.

How do I put in money into my account?

As legally required, all clients’ deposited funds for the purpose of trading are held in OPF segregated bank accounts. To fund your account in Ringgit currency only, please deposit to either one of these accounts:

  1. RHB Bank Berhad 2141-2900-2150-81 OR
  2. Malayan Banking Berhad 5140-1139-7166.

To fund your account in US Dollar currency only, please deposit to Malayan Banking Berhad 7140-1100-6666.

To fund your account in multiple currencies, for example USD, MYR, SGD, HKD, please deposit to RHB Bank Berhad 6141-2900-0083-51.

Can I transfer an existing account to your company?

If you have a trading account with Oriental Pacific Futures, you can transfer your position from another brokerage firm to us. To do this, you will need to write an authorization letter to your current brokerage firm requesting to transfer your position to us.

What are your commission rates?

Our commission rates vary according to trading volume and the type of trading service you require i.e. dealer-assisted or self-trading. Rest assured that our rates are among the most competitive rates around. (Refer to the additional list below for board rates and if there is a need to negotiate the rates – pass on to CMSR/Dealer).

How do I request to receive funds from my account?

To receive funds to your bank account, please fill up the Client Withdrawal Form. Click here to download the Client Withdrawal Form. Scan and email the Client Withdrawal Form to our dealers with your signature. You may also fax back the Client Withdrawal Form to us at our fax number: (603)-2181 7861.

What if I only trade a few times a year?

We welcome any traders and investors. We will be more than happy to provide you with our services regardless of the number of trades or the size of account.

Can someone else trade for me?

It is recommended that you place your own orders through Capital Markets Services Representative (CMSR). However, you are able to write and sign a Letter of Authorization to nominate a 3rd party to trade on behalf.

What if I need additional trading assistance?

If you need any assistance or advice, feel free to contact our CMSRs. They are always ready to assist you in every way possible.

Do you provide an online trading platform?

Yes, we do provide an online trading platform for all of our clients. The trading software allows you to execute your own order and trade local futures products in Bursa Malaysia Derivatives Exchange (BMD) as well as foreign products in other exchanges such as the Chicago Mercantile Exchange (CME), Singapore Exchange (SGX), Hong Kong Exchange (HKEx) and etc.

You can read more about OPF Trader, our online trading platform here.

We also do provide OPF Mobile Trader where it is a mobile trading and portfolio management app for Apple and Android devices specifically tailored to the trading needs for our always supportive clients.

Benefits

  • Direct control over trading portfolio
  • Ability to trade in multiple market and futures products
  • Real time market data
  • Faster trade execution which is crucial for day trading
  • Low capital requirements
  • Easy to open an account and manage account
  • No geographical limit

What is spread trading?

It involves buying one contract and selling another contract at the same time. The idea is to profit in changes in the price differentials in related commodities (or, in some cases, even the same commodity but in different contract months). It is called “spread trading” because you are trading the price spread between the two markets and are not necessarily concerned with the absolute price level of either market.

What is margin call and how should I deal with it?

Margin call is a demand for additional cash funds because of adverse price movement and that price movement has substantially reduced your equity balance. If there is insufficient money after it is topped up during margin call or no top up is arranged, it will render all or part of your position to be forcefully liquidated.

Why should I trade with OPF?

Here are 3 reasons why you should trade with us:

1) Personalized Services

We believe in delivering personalized value added services to all of our clients. Our brokers will cater to your needs and wants, whether it’s keeping track of the market prices or just giving professional advice.

2) Competitive Commission Rates

We offer the most competitive rates in town without compromising on our services. By trading with Oriental Pacific Futures, you get quality services at bargain rates.

3) Specializes in Crude Palm Oil Futures

We are the place to go if you want to trade crude palm oil futures because we have the physical market background advantage. As a joint effort with Tianjin Julong Group; a leading China-based company specialized in oil palm planting, vegetable oil processing, trading and distribution, we have in-depth market insights and recommendations for your investment assessment.

What trading benefits do you offer if I sign-up today?

As our client, your Trader’s Kit will include:

  1. A trading account
  2. Access to OPFTrader (our online trading platform) and online charting system
  3. Daily Market Commentaries

So, what are you waiting for? Open an account with us today and get these freebies!

For further enquiries, contact us via 03-21818848 or dealing@opf.com.my.

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