Frequently Asked Questions (FAQs)
The following is a list of common questions asked by traders.
Can I transfer an existing account to your company?
If you have a trading account with Oriental Pacific Futures, you can transfer your position from another brokerage firm to us. To do this, you will need to write an authorization letter to your current brokerage firm requesting to transfer your position to us.
What are your commission rates?
Our commission rates vary according to trading volume and the type of trading service you require i.e. dealer-assisted or self-trading. Rest assured that our rates are among the most competitive rates around. Contact us or use the custom rate quote form to request for our rates based on your trading volume.
What type of account can I open?
You can open either an institutional account or a retail account.
Which account should I choose – Institutional Account or Retail Account?
If you are an individual trader (or co-joint with another individual i.e. husband/wife), then you should select Retail Account.
If you are trading on behalf of a legally-registered entity, then Institutional Account is for you.
How do I open an account?
To open an account, please click here and follow the procedures.
How long does it take to open an account?
Once we receive all of the required documents, we shall process your application and get your account opened within the same business day.
What is the minimum initial deposit required to open an account?
Once you have opened a trading account with us, we recommend an initial deposit of RM 10,000. However, if you wish to open an account for lesser amount, you may do so by informing our dealers and quoting your account code. To contact our dealers, call (603)-21627861.
What happen next after I have opened an account?
Once your account opening process is finalized, we will provide you with an Account Code which you must quote in all your transaction with us. You can now deposit the required sum for your trading into your trading account. Each deposit of fund must have proof of transaction for example bank-in slips. Send this to us by email (to your assigned CMSR) or fax at 03-2162 3584.
How do I put in money into my account?
As legally required, all clients’ deposited funds for the purpose of trading are held in OPF segregated bank accounts. To fund your account in Ringgit currency only, please deposit to either one of these accounts (1) RHB Bank Berhad 2141-2900-2150-81 OR (2) Malayan Banking Berhad 5140-1139-7166. To fund your account in US Dollar currency only, please deposit to Malayan Banking Berhad 7140-1100-6666. To fund your account in multiple currencies, for example USD, MYR, SGD, HKD, please deposit to RHB Bank Berhad 6141-2900-0083-51
How do I request to receive funds from my account?
To receive funds to your bank account, please fill up the Client Withdrawal Form. Click here to download the Client Withdrawal Form. Scan and email the Client Withdrawal Form to our dealers with your signature. You may also fax back the Client Withdrawal Form to us at our fax number: (603)-2162 3584.
What if I only trade a few times a year?
We welcome any traders and investors. We will be more than happy to provide you with our services regardless of the number of trades or the size of account.
Can you or someone else trade for me?
It is recommended that you place your own orders through Capital Markets Services Representative (CMSR). Should you require CMSR to trade on your behalf, you can do so by obtaining approval from the Board of Directors of Oriental Pacific Futures as well as approval from the Securities Commission.
What if I need additional trading assistance?
If you need any assistance or advice, feel free to contact our CMSRs. They are always ready to assist you in every way possible.
Do you provide an online trading platform?
Yes, we do provide an online trading platform for all of our clients. You can read more about OPF Trader, our online trading platform here.
Why should I trade with OPF?
Here are 3 reasons why you should trade with us:
1) Personalized Services
We believe in delivering personalized value added services to all of our clients. Our brokers will cater to your needs and wants, whether it’s keeping track of the market prices or just giving professional advice.
2) Competitive Commission Rates
We offer the most competitive rates in town without compromising on our services. By trading with Oriental Pacific Futures, you get quality services at bargain rates.
3) Specializes in Crude Palm Oil Futures
We are the place to go if you want to trade crude palm oil futures because we have the physical market background advantage. As a joint effort with Tianjin Julong Group; a leading China-based company specialized in oil palm planting, vegetable oil processing, trading and distribution, we have in-depth market insights and recommendations for your investment assessment.
What trading benefits do you offer if I sign-up today?
As our client, your Trader’s Kit will include:
- A trading account
- Access to OPFTrader (our online trading platform) and online charting system
- Daily Market Commentaries
So, what are you waiting for? Open an account with us today and get these freebies!
